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My was having a tough time activating his new sim, the activation was completed from the company's end but there was no signal/tower on my friends compatible 4G phone. Nobody had a clue what was wrong? As usual we made sure common issues like the ones listed below were taken care of but nothing helped. Common issues for no Reliance 4G network tower/signal on your cellphone:. Your phone does not support 4G, and if does make sure it supports spectrum bands compatible with Jio (800 MHz,1800 MHz and 2300 MHz).
Your phone has Dual-SIM support but only one sim supports 4G, if this is the case make sure you insert the sim in correct 4G compatible slot which is usually the first slot. Ensure that the phone is set to work with LTE network mode (Settings Mobile Networks Preferred network type.) and data option is switched on for the 4G compatible primary slot. If above two conditions are met and you still do not get signal, make sure your sim is properly inserted and is activated from the operator's end. Try re-inserting the SIM and restart your phone. Unfortunately, no solution from the above list worked for my friend and by fluke he toggled the ' Accessibility-Switch Access' option on his Yu Yuphoria phone and the network came. While I am pretty much convinced this should not be the reason for the network to appear, but having a Reliance Jio Security setting in there as shown below makes things a bit confusing???
If you are having a similar issue, try this unconvincing solution and if this works do share your results with us in comments section below. My jio sim was activated and for a month it worked fine. Afterwards suddenly jio sim use to show no signal even though other jio sim in my frnds mobile showed signal. I formatted my yu device still issue was there so i tried trick.#.#4636#.#. clicked on turn off radio then clicked on turn on lte ramp dump them clicked on turn on radio after that i retarted device.
This is best possible solution what i got for yu devices apart from switch access. But problem still arises after few days or sometimes few hours. So repeat the same. I was using all jio services perfectly on yu yuphoria for a week and then suddenly the network gone. I tries all the above mentioned tricks ie.#.#4346., changes in accessibility, download jio security app. But none of these worked for me.
What worked for me: I simply removed my other sim card, put jio in SIM 2 (only jio sim and no other sim card ) switch on mobile network type for SIM 2 LTE/4g and your phone will show network. Now switched off phone and put jio sim back in sim 1 and change SIM 1 to 4g. Somehow this trick worked for me. After this you can put your other sim card in sim two. Please note that my jio sim was activated and I was using it for a week. Try this out.
May be this work out for you too. Hello 1.I jio is activated, at first I was to able to send sms but now all my send sms are failed I'm not able to send sms.plz solve this issue. 2.Also I'm unable to call all members, if I calls to a number with jio it says line is busy But if i call to same no, with another sim the calls goes what's the problem? Some times in a same place my friend gets jio network, but my jio network signals goes away and again after few hours it comes back after doing many times switch off & on / air plane mode Plz solve all the above 3 issues.
I am trying to use Jio sim card on Moto G4 Play phone. This sim supports VOLTE for calling. I have put Jio 4G sim in slot 1.
Things are working fine and I am getting LTE and VOLTE signals.But at randomly, my LTE sim signal is getting lost and sim 1 is showing as no simcard or emergency calls only. All I need to do is to go to sim settings and disable sim 1 and again enabling it will bring signals back.
This is happening randomly during a day and happening every 3 hours 7- 9 times in a day. I even dont know that signal is lost unless I take my phone of pocket for some other work. I have even tried to put second Jio 4G sim to check but same is happening with second sim also. As of now have to keep refreshing the phone every few hours as it stops working. I am missing calls and getting missed call messages. Specifically for MI4I phone, may work for others.If you are still facing any issue after trying above methods (I too got frustated as jio sim was not working even after proper activation in my MI4I phone) then as a last resort you can try updating your miui software to latest version (8.0 stable).After upgradation reinsert your jio sim in primary slot, choose preferred network to LTE only, mobile network - choose automatically and then comes important part of changing APN, remove all other APN for jio sim and click on restore to default.voila!!! U r done, switch on mobile data and enjoy the benefits.:).